Return Policy
At Tubba, we follow a clear and strict return policy to ensure fairness and maintain product quality standards.
Refunds are processed and credited within 3–5 business days to the original payment method
Replacement product will be deliver within 3-5 working days
Return Window
Customers can request a return within 3 days of receiving the product.
Eligible Conditions
Returns are accepted only in the following cases:
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The product is damaged at the time of delivery
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The wrong product has been delivered
Returns are not accepted for any other reasons, including change of mind, misuse, or normal wear and tear.
Return Process
To initiate a return, contact our support team within 3 days of delivery and provide clear proof (images or video). After verification, the return or replacement process will be started.
Replacement / Refund
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A replacement will be provided in most cases.
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If a replacement is not available, a refund will be issued.
Return Shipping
Return pickup and shipping charges will be handled by us. You will not be required to pay any additional amount.
Refund Timeline
Refunds, if applicable, are processed within 3–5 business days after the returned product is received and inspected.
Important Conditions
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The product must be unused and in its original condition
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Original packaging must be intact
This policy is designed to handle genuine issues efficiently while maintaining a fair system for all customers.